Understanding how to cope with employee meltdowns is fundamental when running a business. Situations like this can have a great impact on the workflow and workplace. It really all depends on how this situation is dealt with. Below is a helpful guide on how to approach this issue.
- Step 1: Support without shouldering. Offering short term support for employees and creating a schedule to check-in, let’s them know you are present. This is a simple, yet significant, way to help employees cope with crisis. But be aware that privacy should still be respected and lines should be defined to avert personal conflict or co-dependence.
- Step 2: Create a plan that works for both. As the employer, there are tasks to be done and deadlines to be met. Work with the employee and figure out if they need time off. Depending on the reasonable amount, map out tasks and sort out their work-load in able to ensure proper management.
- Step 3: Team communication is vital. In order for proper workflow it is necessary for the team to know about the problems going on. This matter should however, still be treated with discretion while avoiding the mention of details, to steer clear of gossips and conflict.
- Step 4: Specific check-ins are always helpful. Not only to show them you are present but to be updated on anything that may affect your employee. Any changes or adjustments could potentially impact your business, so it is best to be aware.
- Step 5: In efforts to prevent disruption, plan ahead. A back-up plan just in case things don’t go the way it is expected, which most of the time’s will happen, will aid the stability of the company. From reallocation to replacing or hiring additional members, planning ahead can give you peace of mind when it come’s to crucial decisions like these.